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If you need help in your cutting program software – there are lots of resources on the Internet! Please do a quick search on the Internet or browse through our helpful guides before contacting us as it is a lot easier, faster, and helpful! You can do a quick search using the search bar below. Please Note: I DO NOT offer software support.

For information about what you can do with your purchase please see our Terms of Use.

For information about where to find and how to download your file please see our FAQ.

If you are having trouble downloading freebies, please join our Facebook Group where you will be able to find all of them! You can also check out our FAQ. DO NOT contact us about freebies. All e-mails regarding freebies will be disregarded.  

I strive to get back to all e-mails within 24-72 business hours. Please be extra patient around US holidays. My hours are Monday – Friday from 9:00AM – 5:00PM.

If you are completely stumped or there is a critical design issue or website issue, feel free to reach out!